Shipping & Returns

SHIPPING AND RETURNS

Shipping Policy

  • Please consider that all orders, including express or next day, may take up to two business days to process and package from the time the order is placed. 
  • Orders shipping by Fedex will ship out on Monday, Wednesday or Friday at approximately 3:00 pm Central Standard time. USPS orders will ship out within 24 from the time they are processes and packaged.
  • At the moment, we only ship to the United States and Puerto Rico.
  • Please note that Shipping charges are automatically determined by the total weight and size of your order, excluding applicable sales tax.

Return Policy

  • If you are dissatisfied with your order for any reason, you can return your unopened items for a prompt refund or exchange.
  • If the merchandise you receive is expired or there is significant damage when it arrived we will exchange it at no additional cost to you. Please call or email us as soon as posible, so we can make the appropriate arrangements.
  • If you are dissatisfied with your merchandise, you may return the unopened container within 30 days from the date the product was delivered. A full refund minus the shipping and processing cost, will be credited in the same form as the original payment type. The original shipping charges are not refundable.

Please mail your package in a prepaid, insured, traceable method to the address below.

NATURAL REMEDY STORE
1113 S.W. MILITARY DR.
SAN ANTONIO TX 78221

Privacy Policy

We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to.